|
Childrens
Facilities Car-Parking Terms
& Conditions Damage
Deposit Photos
of Whitby Whitby
at night Local
Information |
-
For
bookings more than £191 in Riverside Cottage, a non - refundable Booking
Fee of £100 per week booked is required. -
For
Short Breaks less than £190 a non-refundable £75 Booking Fee per short
break is required. (Booking
Fee is Payable within 3 working days of confirmation of booking or booking may
be cancelled without notice). For
short notice bookings i.e 5 days or less before your arrival date - payment must
be made via credit or debit card. This will incur a 3.4% charge. -
At
Christmas, New Year, Goth Weekends and certain other times an extra 'refundable'
deposit is required. Pick
here for details. -
The
above Booking Fee secures your holiday dates and will be deducted from the total
amount owed. -
All
payments must be paid in full 8 weeks before the booked date, or immediately,
if less than 8 weeks until your 'Booked date' otherwise your booking will be cancelled.
- Guests
will be admitted from 2pm on the day of arrival and must vacate the cottage by
10am on the day of
Departure.
- We
reserve the right to levy an additional charge if the cottage is not vacated on
time.
- Awd
Tuts Cottage sleeps up to 4
adults + infant under 2 years of
age (due to cot age-limit restriction)
- Riverside
Cottage sleeps up to 6 adults + infant under 2 years of age (due to
cot age-limit restriction)
- The
number of people staying in the cottage must NOT exceed the number above.
- Cot
bedding to be provided by guests - we DO NOT provide this.
-
All persons
staying in the cottage must be listed on the 'Booking Form' for insurance purposes
- No
one but the persons named on the 'Booking Form' shall occupy the cottage
- (We
reserve the right to refuse admission if this condition is not observed)
- The
owner reserves the right to enter the premises at any reasonable time for access
and remedial work
- All
visitors are responsible for their own personal belongings during their stay.
-
The cottage
must be left clean and tidy.
- Reasonable
care must be taken with regard to furniture, fixtures and fittings.
- Whilst
we try to ensure all cottage appliances and systems are working correctly - in
the event of breakdown or fault we endeavour to rectify as soon as possible.
-
Any damages,
breakages or loss of any equipment are the legal responsibility of the holiday
maker and as such will be chargeable.
- In
the interests of our guests, in order to maintain very high standards, the cottage
is strictly non-smoking and pets are not allowed.
- By
completing the cottage Booking Form or by e-mail or telephone booking agreement,
you agree to be bound by the terms and conditions on this page.
-
If you cancel
your booking within the final 8 weeks you will be charged the full amount unless
we are able to rebook the cottage for the same price - in this instance your full
payment minus the booking fee will be refunded to you. If the cottage is booked
for a lesser price you will be refunded the lesser price only, minus the booking
fee. Any payment due to you will only be paid after the full balance is received
from the new 'bookees'.
- In
the unlikely event that we have to cancel your booking we will return all monies
paid, back to you within seven days.
- If
after booking you would like to change your booked dates we will try but cannot
promise to accommodate your request - we will not make any refunds in this instance.
- The
cottage is strictly no smoking and pets are not allowed.
- We
do not accept any responsibility for any loss, damage or injury that occurs from
the use of our cottage or its contents.
- By
staying in the cottage you agree to take full responsibility for your own safety
and well-being, and also for the safety and well being of all other persons in
your party.
|